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Privacy Notice

Protecting your privacy is a top priority for us. This privacy notice explains how and what type of personal data will be collected, why it is collected and to whom it is shared or disclosed.


1. Who is the data controller?

A data controller is the individual or legal person who controls and is responsible to keep and use personal data in paper or electronic files. Allianz Partners Brazil is the data controller as defined by relevant data protection laws and regulation.


2. What personal data will be collected?

We will collect and process various types of personal data about you as follows:

  • Surname, first name;
  • Address;
  • Date of birth;
  • Gender;
  • Identification document number;
  • Telephone numbers;
  • Email address.

When necessary to provide our services, we will also collect and process sensitive personal data about you as follows:

  • Surname, first name;
  • Address;
  • Date of birth;
  • Gender;
  • Identification document number;
  • Telephone numbers;
  • Email address.


3. How will we obtain and use your personal data?

We will collect and use your personal data that you provide to us for a number of purposes and with your express consent unless applicable laws and regulations do not require us to obtain your express consent.

We will process personal data we receive about you from public databases, third parties such as brokers and business partners, other insurers, credit reference and fraud prevention agencies, advertising networks, analytics providers, search information providers, loss adjustors, surveyors, intermediaries, premium finance companies, delegated authorities, lawyers, among others.

If you do not wish to provide your personal data to us, we may not be able to provide the services you request, that you may be interested in, or to tailor our offerings to your particular requirements.


4. Who will have access to your personal data?

We will ensure that your personal data is processed in a manner that is compatible with the purposes indicated above.

For the stated purposes, your personal data may be disclosed to the following parties who operate as third party data controllers:

  • Public authorities;
  • Other Allianz Group companies;
  • Other insurers;
  • Co-insurers;
  • Re-insurers;
  • Insurance intermediaries/brokers;
  • Loss adjustors;
  • Service providers;
  • Banks.

We do not share your personal data with non-affiliated third parties for their own marketing use without your permission. Finally, we may share your personal data in the following instances:

  • In the event of any contemplated or actual reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in any insolvency or similar proceedings;
  • To meet any legal obligation, including to the relevant ombudsman if you make a complaint about the product or service we have provided to you.


5. Where will my personal data be processed?

Your personal data may be processed both inside and outside of the Brazilian territory by the parties specified in section 4 above, subject always to contractual restrictions regarding confidentiality and security in line with applicable data protection laws and regulations. We will not disclose your personal data to parties who are not authorized to process them.

Whenever we transfer your personal data for processing outside of the Brazilian territory by another Allianz Group company, we will do so on the basis of Allianz’ approved binding corporate rules known as the Allianz Privacy Standard (Allianz’ BCR) which establish adequate protection for personal data and are legally binding on all Allianz Group companies. Allianz’ BCR and the list of Allianz Group companies that comply with them can be accessed here: Where Allianz’ BCR do not apply, we will instead take steps to ensure that the transfer of your personal data outside of the Brazilian territory receives an adequate level of protection as it does in the Brazilian territory.


6. What are your rights in respect of your personal data?

Where permitted by applicable law or regulation, you have the right to:

  • Access your personal data held about you and to learn the origin of the data, the purposes and ends of the processing, the details of the data controller(s), the data processor(s) and the parties to whom the data may be disclosed;
  • Withdraw your consent at any time where your personal data is processed with your consent;
  • Update or correct your personal data so that it is always accurate;
  • Delete your personal data from our records if it is no longer needed for the purposes indicated above;
  • Restrict the processing of your personal data in certain circumstances, for example where you have contested the accuracy of your personal data, for the period enabling us to verify its accuracy;
  • Obtain your personal data in an electronic format for you or for your new insurer;
  • File a complaint with us and/or the relevant data protection authority.


7. How can you object to the processing of your personal data?

Where permitted by applicable law or regulation, you have the right to object to us processing your personal data, or tell us to stop processing it (including for purposes of direct marketing). Once you have informed us of this request, we shall no longer process your personal data unless permitted by applicable laws and regulations. You may exercise this right in the same manner as for your other rights indicated in section 6 above.


8. How long do we keep your personal data?

We will retain your personal data for twenty years from the date the insurance relationship ends unless a longer retention period is required or as permitted by law.


8. How can you contact us?

If you have any queries about how we use your personal data, you can contact us by email or post as follows:

Allianz Partners | Data Privacy
Rua José Versolato, 101 – Torre A – 8º andar I São Bernardo do Campo - SP - Brasil, CEP: 09750-730



10. How often do we update this privacy notice?

We regularly review this privacy notice. We will ensure the most recent version is available on our website and we will tell you directly when there’s an important change that may impact you. This privacy notice was last updated on 09/12/2019.